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Shipping & Returns
Shipping Policy
I ship exclusively within the United States. All the paintings listed on my website are cured and ready to ship unless otherwise specified. Orders are shipped through USPS within 3-5 business days of your order placement. Generally, you can expect your order to arrive within 1 week from the date of shipping. As soon as your order is shipped, you will receive tracking information via email.
For international shipping inquiries, please reach out to me at contact@tayloranneart.com, and I'll be happy to assist you further.
Return & Exchange Policy
Returns and Exchanges
I want you to be completely satisfied with your purchase. However, please note that all sales are final, and I do not accept returns or exchanges as a general policy. The only exception is if you accidentally placed a duplicate order.
Order Cancellation
If you have mistakenly placed a duplicate order, please reach out to me as soon as possible. I will do my best to cancel the duplicate order for you.
Issues with Your Purchase
In the rare event that you encounter any problems or issues with your purchase, I'm here to assist you. Please contact me at contact@tayloranneart.com within one week of receiving your order, providing your order number and the name on the invoice. We'll work collaboratively to address and resolve any concerns or issues you may have. Your satisfaction is my priority.
This style of painting is undeniably distinctive—thick, textured, and highly dimensional. However, this uniqueness does present some unique challenges.
I cannot guarantee that your artwork will arrive completely unaffected during shipping. There's always a slight chance that a leaf or flower might arrive slightly bent or flattened. If you find a flower has warped, it can typically be coaxed back to its original shape by gently remolding it using heat and your hands. I'm more than willing to guide you through this process via Zoom or FaceTime if necessary. Just contact me within one week after the arrival of the painting, providing your name and invoice number at contact@tayloranneart.com, and we can schedule a virtual session.
In cases where we can't resolve the issue together, I'll send you replacement flower(s) along with matching paint, and we can schedule an instructional Zoom session to address the problem together.
Creating, packing, and shipping this art involves a significant amount of time and expense, and I appreciate your understanding that your purchase is considered final. When you make a purchase, you acknowledge the potential for minor damage, and we commit to working together to resolve it. Please note that unless the artwork is damaged beyond repair, all sales are considered final.