Frequently Asked Questions

If you’re unable to pick up your artwork during the scheduled window, please email us at contact@tayloranneart.com. We will arrange shipping after August 31, and shipping charges will apply.

For additional details about the art display , please visit our Art Display Page. If you have further questions, don’t hesitate to reach out to us via email.

** Due to our current art display at Preservation Coffee and Tea in Modesto, CA, some artworks will remain on view until August 31. If you purchase artwork that’s part of this display, it will be shipped after August 31. Details about which pieces are affected will be noted on the artwork’s page. I ship exclusively within the United States. All the paintings listed on my website are cured and ready to ship unless otherwise specified. Orders are shipped through USPS within 3-5 business days of your order placement. Generally, you can expect your order to arrive within 1 week from the date of shipping. As soon as your order is shipped, you will receive tracking information via email. For international shipping inquiries, please reach out to me at contact@tayloranneart.com, and I'll be happy to assist you further.

Returns and Exchanges I want you to be completely satisfied with your purchase. However, please note that all sales are final, and I do not accept returns or exchanges as a general policy. The only exception is if you accidentally placed a duplicate order. Order Cancellation If you have mistakenly placed a duplicate order, please reach out to me as soon as possible. I will do my best to cancel the duplicate order for you. Issues with Your Purchase In the rare event that you encounter any problems or issues with your purchase, I'm here to assist you. Please contact me at contact@tayloranneart.com within one week of receiving your order, providing your order number and the name on the invoice. We'll work collaboratively to address and resolve any concerns or issues you may have. Your satisfaction is my priority. Regarding Chargebacks It's important to note that a chargeback is when a customer disputes a charge with their bank, resulting in a transaction reversal. Chargebacks can occur for various reasons, including unauthorized transactions or dissatisfaction with the product. While my standard policy doesn't accommodate returns or exchanges, I strongly encourage open communication. If you encounter any issues or have concerns about your purchase, please reach out to me directly before considering a chargeback. I am committed to finding a satisfactory resolution and maintaining open communication channels.

This style of painting is undeniably distinctive—thick, textured, and highly dimensional. However, this uniqueness does present some unique challenges. I cannot guarantee that your artwork will arrive completely unaffected during shipping. There's always a slight chance that a leaf or flower might arrive slightly bent or flattened. If you find a flower has warped, it can typically be coaxed back to its original shape by gently remolding it using heat and your hands. I'm more than willing to guide you through this process via Zoom or FaceTime if necessary. Just contact me within one week after the arrival of the painting, providing your name and invoice number at contact@tayloranneart.com, and we can schedule a virtual session. In cases where we can't resolve the issue together, I'll send you replacement flower(s) along with matching paint, and we can schedule an instructional Zoom session to address the problem together. Creating, packing, and shipping this art involves a significant amount of time and expense, and I appreciate your understanding that your purchase is considered final. When you make a purchase, you acknowledge the potential for minor damage, and we commit to working together to resolve it. Please note that unless the artwork is damaged beyond repair, all sales are considered final.

Taking care of your art piece is easy, as these creations are incredibly durable and low-maintenance. To remove dust, you can use a soft-bristled paintbrush. A larger brush is especially effective, but a smaller one is handy for reaching those harder-to-access spots. Alternatively, compressed air can be used to gently blow away dust.

Yes, I gladly accept commissions for all types of projects, whether it's bouquets, abstract florals, or any creative idea you have in mind. To provide you with an accurate pricing quote, I'll need to discuss the size and specific details of your project. For wedding bouquets, I typically suggest a starting size of 8x8 inches, but I'm also open to taking on smaller bouquet commissions. The cost of your commission may vary based on factors such as the size, the amount of paint required, the variety and type of flowers involved, and the level of detail. Larger and more intricate pieces may incur higher costs, while simpler bouquets or floral requests could be more affordable. Here's how the commission process works: Initial Payment: I require a non-refundable down payment of half the total cost before I begin working on your commission. Shipping Quote: I'll provide you with a shipping cost estimate before we start to ensure transparency in the process. Completion Payment: The remaining half of the payment is due upon completion of your artwork. You'll have 30 days to settle this balance. Shipping: Your artwork will be shipped once it has fully dried, and the final payment has been received. Please note that failure to pay the remaining balance within the stipulated time frame will result in the forfeiture of the artwork, including the initial nonrefundable deposit. In such cases, the artwork will be listed for sale. I understand that unexpected or unfortunate circumstances can arise, and I'm more than willing to work with you in such situations. If you have any further questions or would like to discuss a commission, please fill out the Commission Requests form, and I'll be happy to assist you.